How can you achieve sales success this 2020? It starts with laser focus and the right tools. Lynn spoke with sales expert Gresham W. Harkless Jr. on how entrepreneurs, business owners, and people with a side hustle can find new opportunities and sales leads for their organizations. Ring in the new year with these unmissable tips. Gresh manages a community …
How to Handle an Uneven Distribution of Leads
Our company distributes the leads that come in to the sales reps. A disturbing pattern has emerged. Our sales manager gives the best leads – multi-million-dollar opportunities – to the male sales reps. The women reps get the leftover one-offs. Do I point this out to our manager or go right to HR? How should I handle this uneven distribution …
How Do You Help the World?
This past month, as I was preparing for an all-day event, I made the time to revisit my elevator pitch and overall approach. We all need to reassess our messaging on a regular basis. Things change and it’s important for us to pivot, not only to remain pertinent, but to freshen our personal brand. What is new and how can …
10 Big Ways to Unlock Innovative Tech Sales
How do you obtain customers and effectively manage relationships with them in the tech industry? We spoke with Dennis Sullivan, a sales expert and relationship ninja who leads from the heart to build strong, lasting connections. Although the sales profession has changed a lot over the years, Dennis’s unique approach in the tech field has helped him secure continued success. …
Top 10 Solutions for Timely Payments
Every successful sales career includes the important component of navigating and managing client relations when remittance for goods or services is past due. The prosperity and continuity of your organization is dependent upon receiving timely payments. Sales professionals embody the roles of both offense and defense, whether closing the sale or collecting for your good work. For those of you …
How to Identify Buyer Motivations and Gain Sales Success
Sales is all about the client. That’s why in your sales career, it’s vital that you understand your clients so you can best serve them. But that’s easier said than done. How can you get into their minds and understand their buyer motivations? What will improve your chances of closing the sale… and what will put them off of working …
Why it’s Important to Always Do What You Say in Sales
There is nothing more important than actually doing what you say you will do. In sales, this is the gold standard of demonstrating your credibility, reliability, and trustworthiness. For relationship sales, each of these traits are invaluable. When you do what you say you will do, you earn the confidence and good will of your clients and prospects. It’s Leadership …
7 Surefire Ways to Boost Your Referrals and Sales
Sales careers are dependent upon having a strong network of clients. How do you build up this network? One of the best ways is through referrals. Referrals are highly coveted and a vital way to boost your sales career, but it can be daunting to seek them out. How do you ask for referrals without coming across as desperate? What …
How to Excel Even If You’re Shy In Sales
I was recently hired for a sales position at a company I’ve always wanted to work for. I hope that this job can eventually lead to other positions within this company. The problem is, I’m not sure how well suited I am for sales. I’m very shy and naturally introverted, and the thought of selling to various clients terrifies me. …
6 Wonderful Habits to Unlock Networking Potential
Networking is a key part of growing in your career, and yet so many of us dislike it. Or perhaps a stronger word is more appropriate? It’s not uncommon for people to say they hate networking and will avoid it at all costs. But it doesn’t have to be this way! In our newest podcast, Lynn shares how you can …
Most Successful Marketing Strategies to Generate Sales
What are some of the most successful marketing strategies that you have used to generate liquidation sales? I’m so stuck and my boss has me feeling some type of way as if hiring me was a mistake. I want to excel, I know I am great at recruiting potential customers, and my customer service skills are pretty good, too. I …
Pauses are Powerful: How to Hold Listeners’ Attention
Sales is an art that you want to master; in a large way, it’s the art of speaking. Introducing a product or service to a potential client, addressing their hesitations and concerns, and providing the product or service they need is what it’s all about, right? Not quite. There’s more to sales than just talking. Don’t think of it as …
How Should You Combat Unfair Client Poaching at Work?
I just learned I have a co-worker who is calling on one of my clients. How do I confront this situation of apparent client poaching? – Trish in Honolulu, HI Answer: First thing – don’t assume the worst. How did you learn about this? Was it from a trusted resource in a position to have first-hand knowledge, from an office …
Communications in Sales: Key Strategies You Need to Know
Sales is a dynamic career, and sales professionals require extensive skills to be successful. One of your fundamental skill sets must be communications. Knowing how to connect with your (potential) clients is vital to building your relationship and, yes, making the sale. After all, how can you expect a yes if your audience doesn’t understand what you’re saying? Learning how …
90% Want, 10% Need – Learn the Rule That Will Unlock Your Sales!
What is a successful sale? How do you increase your success rate? It’s all about matching your solution to a customer’s need, providing something they lack, or fulfilling a desire or want. As you work through the discovery process, you are identifying buyer motivation. The prospects with a need are actively seeking suppliers with the product or service that meets …
4 Communication Fundamentals that Unlock Sales Success
Sales isn’t just the art of convincing people to buy the product or service you’re selling. In fact, the foundation of sales lies in quality communication: You must learn to actively listen so you understand what your customer wants and needs. But this is easier said than done. Luckily, we got some key tips to improve your communication fundamentals. In …
Help! How Can I Improve My Email Campaigns?
Our company sends out monthly email campaigns. Although they seem to be well received, our subscribers continue to drop off, and there does not appear to be any real sales benefit. What should we consider to improve the impact? – Jarvina in Las Cruces, NM Answer: Jarvina, there are three core steps you need to take regarding your email campaigns: …
Show Me the Money: How to Collect Past-Due Payments
We’ve all been there: A customer has missed a payment or fallen behind in their account. While prevention is the best medicine, here we are, and we need resolution. How can we help our accounts payable team and receive remittance? When our client is resistant to paying the invoice, how do we respond? The following steps will help you collect …
What is the Retail Sales Apocalypse & Why is it Overrated?
Lately, you can’t escape discussions about how artificial intelligence – AI – will inevitably disrupt and even end retail sales. We’re already seeing the rise of self-checkout stands at grocery stores, and chatbots are an increasingly common part of online purchasing experiences. Are we on the verge of a retail sales apocalypse? We spoke to Patrick Carter, a sales leader …
How to Pick Up the Fumble When You Drop the Ball with the Client!
I haven’t talked to a prospect in several months and think I may have dropped the ball. What should I do? How can I pick up my fumble? – Maddie in Ponca City, Oklahoma Answer: Pick up the fumble and run with it. Reach out and check in with your client. Don’t apologize; just initiate your conversation where you left …












