Projection is one of those sneaky little habits we all have… even the most seasoned business owners, even the most emotionally intelligent among us. And the tricky part is, most of the time, we don’t even notice we’re doing it. It slips in quietly: During a sales conversation. A discovery call. A client update. That moment when someone hesitates… or …
Skill #4 Bonus: How to Demonstrate Genuine Respect Using Flexibility Power Skill
For the past few months, sales leader Patrick Carter and our CEO Lynn Whitbeck have been working through their new 12-part series all about sales power skills, as explained through their “PERFORMANCE” acronym. We’ve learned all about the first four letters – “Problem Solving,” “Engagement,” “Resilience,” and “Flexibility” – and this week, the duo are offering a bonus episode. Flexibility …
Skill #4 – How to Boost Connectivity Through Flexibility
Sales leader Patrick Carter and our CEO Lynn Whitbeck have been working through their new 12-part series all about sales power skills, explained through their “PERFORMANCE” acronym. Following discussions of the first three letters – “Problem Solving,” “Engagement,” and “Resilience” – the duo are now back to discuss the fourth letter: “Flexibility.” Why is flexibility so important as a professional? …
How Do You Help the World?
This past month, as I was preparing for an all-day event, I made the time to revisit my elevator pitch and overall approach. We all need to reassess our messaging on a regular basis. Things change and it’s important for us to pivot, not only to remain pertinent, but to freshen our personal brand. What is new and how can …


